Customer Training Opportunities

SUPPORT SERVICES OVERVIEW
FDD AND ANALYTICS
ENERGY METERING DASHBOARDS & ANALYSIS
LEGACY SYSTEM SERVICES & UPGRADES
CUSTOMER TRAINING OPPORTUNITIES

The Radius Systems philosophy on Customer Training:

At Radius Systems we believe in supporting our partners in the best way for their individual needs. This varies from our highest level service support agreements to providing the tools to have as much autonomy with their system as desired. We never hold our customers hostage to any system or service provider and strive to provide them with the tools to solve problems internally. Customer Training is at the core of our philosophy to be the best facility automation systems integrator in the region.

All courses are held in our state of the art, in office training facility. The training space is fully equipped with functioning sensors connected to a demo building that students update in real time. There is also a custom-built mini Air Handling Unit with fully functional, controllable dampers, meters, and valves to assist in hardware education and advanced programming. We are committed to keeping class sizes small to encourage personal growth and individualized instruction.

Introductory Training

Introduction to WebCTRL

This is a FREE, one-day, introductory course for Owner/Operator’s to enhance their knowledge of WebCTRL front end software. This class is a prerequisite class to all other training courses we offer.

Learning Objectives include:

  • Setpoints
  • Alarms
  • Trends
  • Heat/Cool Sources
  • Schedules
  • Logic & property pages
  • Parameter Mismatch
  • Global Modify
  • Audit Log
  • Reports
  • Trends

Advanced Training

WebCTRL Programming & Graphics

This is a two-day, advanced course for Owner/Operator’s to enhance their knowledge of WebCTRL Programming and Graphics software and Automated Logic Hardware. An Automated Logic Owner/Operator Factory Certification is available upon successful completion of an end of course assessment. This is a two-day course to be held at our main office in Chadds Ford, PA.

Learning Objectives include:

  • Sitebuilder
  • Equipment Builder
  • Geo Trees
  • Place holders
  • Train users
  • Review SOP for equipment
  • FCU program and graphics
  • Create schedules
  • Assign Input/Output channels for equipment
  • Floor Plan graphics
  • Legacy Reporting
  • Scheduling Reports
  • Troubleshooting using graphics and logic page
  • Manual commands
  • Advanced Reporting

Hardware Course

This is a two-day, advanced course for Owner/Operator’s to enhance their knowledge of WebCTRL Programming and Graphics software and Automated Logic Hardware. An Automated Logic Owner/Operator Factory Certification is available upon successful completion of an end of course assessment. This is a two-day course to be held at our main office in Chadds Ford, PA.

Learning Objectives include:

  • End Devices
  • Safety Circuits
  • Bus Wiring
  • Rnet
  • Acnet
  • Routers & Controllers
  • Troubleshooting Lab
  • Certification Online – Exam (Optional)

The Building Intelligence People

We excel at integrating diverse facility systems and implementing innovative energy savings strategies through our extensive expertise in facility automation.

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